Privacy policy
Privacy Policy and Data Deletion for Troca.Cafe
At Troca.Cafe (“we,” “our,” or “us”), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, use our services, or interact with us in any way. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information: We may collect personal information you provide voluntarily, such as your name, email address, postal address, phone number, and payment information when you make a purchase or subscribe to our services.
b. Usage Information: We collect information about your interactions with our website and services, including your IP address, browser type, device information, pages visited, and the duration of your visit.
c. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing habits, preferences, and website usage. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
a. Providing and improving our services.
b. Processing transactions and subscriptions.
c. Personalizing your experience on our website.
d. Sending you updates, promotions, and newsletters (you can opt out anytime).
e. Analyzing website usage and performance.
f. Protecting against fraud and unauthorized access.
3. Sharing Your Information
We may share your information with:
a. Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing and email communications.
b. Legal Compliance: We may disclose information if required by law or in response to legal requests.
c. Business Transfers: In the event of a merger, sale, or other corporate transaction, your information may be transferred as part of that transaction.
4. Your Choices
a. Account Information: You can review and update your account information at any time by logging into your account.
b. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
c. Cookies: You can manage your cookie preferences through your browser settings.
5. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with the date of the last revision.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Support at Troca.cafe
We are committed to addressing your inquiries and concerns promptly.
Thank you for choosing Troca Cafe. Your privacy is important to us, and we appreciate your trust in us.
Data Deletion Instructions for Troca.cafe Website
At Troca Cafe, we value your privacy and want to provide you with clear instructions on how to request the deletion of your personal data from our website and systems. If you wish to have your data deleted, please follow these steps:
1. Contact Us
To initiate the data deletion process, please reach out to our Data Protection Officer or Customer Support team. You can contact us through one of the following methods:
Email: data@troca.cafe
Phone: +1.786.608.0887 WhatsApp
2. Verification
For security reasons, we may need to verify your identity before proceeding with the data deletion request. This may involve asking you to confirm certain personal information to ensure that we are deleting data associated with the correct individual.
3. Specify the Data to Be Deleted
In your request, please specify the types of personal data you would like to have deleted. This could include:
Your account information.
Personal information provided during purchases or subscriptions.
Browsing history or usage data associated with your account.
4. Processing Time
We will process your data deletion request as quickly as possible, in compliance with applicable data protection laws. Please note that certain data, such as transaction records required for legal and accounting purposes, may be retained for a specified period even after your request for deletion.
5. Confirmation
Once your data has been deleted, we will provide you with confirmation that the process has been completed. Please keep in mind that some residual data may remain in backups or logs for a limited time before being permanently erased.
6. Cookies and Tracking Data
If you wish to delete cookies or tracking data associated with your browsing on our website, you can do so through your browser settings. Please refer to your browser’s documentation for instructions on how to manage and delete cookies.
7. Third-Party Services
If you have used third-party authentication or social media login services on our website, you may need to contact those services directly to request data deletion from their systems.
We are committed to ensuring the privacy and security of your data, and we will make every effort to comply with your data deletion request in accordance with applicable laws and regulations.
If you have any questions or concerns regarding the data deletion process or your personal information, please do not hesitate to contact us using the provided contact information. Your privacy matters to us, and we are here to assist you.
